JLD Therapy Privacy Notice
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to send information.
Unless you ask us not to, we may contact you via email in the future to tell you about new information, specials, new products or services, or changes to this privacy policy.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (e.g, billing or customer service) are granted access to personally identifiable information. The computers/servers on which we store personally identifiable information are kept in a secure environment.
SMS/Text Messaging
If you provide your mobile phone number and opt in, we may use it to send SMS messages from JLD Therapy for appointment reminders, service updates, and, if you have opted in, occasional marketing or promotional messages. You may opt out at any time by replying STOP to any message or by updating your preferences through your account or by contacting us at hello@jldtherapy.com. Message and data rates may apply depending on your carrier and plan.
We will only send SMS messages if you have clearly opted in (for example, via a checkbox on our website or intake form). Your mobile number may be shared with our SMS service provider to deliver these messages, but it will be used solely for that purpose and consistent with this Privacy Policy.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information may be shared with subcontractors and service providers only as needed to provide support services on our behalf (such as customer service, messaging platforms, or IT support), and these parties are not permitted to use your information for their own marketing purposes.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience, analyze site usage, and remember preferences. You can manage these through browser settings, though disabling them may limit functionality. Cookie data is not sold to third parties.
Notification of Changes
JLD Therapy may update this Privacy Policy at any time. The most current version will always be posted on this page with an updated “last updated” date at the bottom. We encourage you to review this policy periodically to stay informed of any changes.
Other Provisions as Required by Law
Numerous other provisions and/or practices may be required as a result of laws, international treaties, or industry practices. It is up to you to determine what additional practices must be followed and/or what additional disclosures are required. Please take special notice of the California Online Privacy Protection Act (CalOPPA), which is frequently amended and now includes a disclosure requirement for “Do Not Track” signals.
If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at (408)337-2727 or via email.


