Getting Started

 

We understand that beginning therapy can be a difficult decision to make for your family. One of our goals is to be as transparent as possible during every step of your child’s therapy process. Our getting started guide will give you the information you need to obtain services, and your therapist will personally guide you through your therapy program so you know what to expect from beginning to end. If any time you have any additional questions or concerns about the process or what to expect next, someone from our team will be happy to help.  You can either call us (408)337-2727 or email us at scheduling@jldtherapy.com.

Check out our full getting started guide below!

Before You Begin – NEW PATIENTS ONLY

Consultation Call

Still uncertain? Wondering if therapy is right for your child, or how they might benefit from services? Schedule your free 15-minute call with one of our specialists to learn what may be causing the setback and action steps you can take right now to move forward and help them thrive.

Then take the virtual tour! Click here to see inside our office before your first day.

1

Referral

Are you or someone else concerned about a child’s development?  We accept referrals from the child’s parents, pediatrician, or teachers.  Simply call our office and indicate you are interested in starting services, and we will send the intake forms to you. If we receive a call from someone other than the parents, our office will contact you directly to start the intake process.

2

Intake Forms

Next, we need to gather some information about you and your child. Below is a link to our intake form.

  • The first set of questions on the form will be general intake from the clinic, which consist of general patient information.
  • The second set of questions on the form will gather information about your child’s history and your concerns regarding therapy.

Please complete the Intake Form with as many details as possible, the more information we receive prior to your appointment, the sooner we can start treating your child. 

Click here for the intake form

During this step, we also verify if and how insurance benefits apply. If your insurance does not cover therapy, or you would prefer not to use it, we do have an affordable self-pay option as well. Click here for more information about insurance and pricing.

3

Fitting Call

Once we have received your intake forms, our office staff will contact you to set up an over-the-phone orientation with one of our therapists. We call this our “fitting call” – in addition to sharing information to help you get started, we fit your child with a potential therapist who can help them the most.

During your call, you’ll learn a little bit more about our clinic and can ask any of your clinical related questions. You’ll also have time to discuss your particular concerns about your child with the therapist and for them to get an idea about what therapies will most benefit your child.

If your child has not already received an evaluation from another clinic, the therapist will also gather some initial information from you about your child’s specific symptoms, issues, history, and needs. Doing this prior to your in-person evaluation saves you time and money.

If your child does have a current evaluation from another clinic, our clinical staff will review the evaluations and plan of care from the other clinics and discuss your child’s current levels to see if a new evaluation will be needed.

Once we have done a fitting call, the therapist can recommend what evaluations they believe will be most helpful for understanding your child. For instance, they may recommend a child be evaluated initially by both occupation and physical therapy so a joint plan of treatment  can be created right away.

4

Evaluation

During your child’s evaluation, the therapist will guide them through a variety of fun activities that help them assess your child’s abilities and potential areas of concern. Like all our sessions, it will be a low-stress environment where your child can relax and be themselves. We may have parent/guardian questionnaires about what you see at home to fill out during the session as well.

Based on what the therapist sees, they might recommend additional evaluations at that time. Once an evaluation has been completed, your therapist will develop a plan of care and discuss goals with you before getting started.

Prior to your evaluation session, you can take a virtual tour of our office to help with any nerves or worries! Click here to see inside our office and what our therapy rooms look like.

5

Plan of Care

You and your child’s therapist will develop goals based on the therapist’s findings from their evaluation and what is important to your family. The therapist will help guide goals in a developmentally appropriate manner based on your concerns. Some goals may not be able to be worked on immediately if there are underlying impairments that are preventing your child from reaching those goals.

6

Treatment

Your child’s therapist or therapy team will work with your child on the goals developed as part of the care plan. Depending on your child’s needs, therapy sessions are 1-2 times per week and range from 30-60 minutes.  During these sessions, your therapist will use a variety of play methods, both to teach new skills, and to strengthen current ones. Our goal is for each child to hardly notice they are at therapy since they are having so much fun! You will begin to see progress and changes over the course of their treatment time. Length of treatment often depends on the goals set by the therapist and the plan of care. Some breakthroughs happen very quickly, others take repetition, but your therapist will always be adapting methods to best help your child.

7

Review of Progress

Your child’s progress is continually monitored and reviewed while receiving treatment. As progression changes happen, therapists will continue to review progress and keep working on previous goals that have not been met or set new ones.

8

Discharge

Once your child has reached all their goals of the treatment plan, they will be discharged. It’s an exciting milestone to reach! You will be provided with ideas and activities to continue to use at home to keep making positive progress. If after discharge you continue to have concerns about your child’s development, we encourage you to submit a new referral and we can create a new care plan.

Our Policies

View our Customer Handbook below!

What to ask when calling your insurance company

  • Do I have a co-pay for services?
  • If yes– How much?
  • If no—Is there a deductible?
  • If so, how much?
  • How much has been applied so far?
  • What is my maximum out of pocket expense?
  • How much has been applied so far?
  • Is there a limited number of visits for speech or occupational therapy?
  • If so, how many of each?
  • How many have been used this year?
  • Are there any restrictions on the number of services provided in a day?

Please note: benefits quoted by your insurance representative are not a guarantee of benefits or payment. Benefits will be determined by your insurance company once a claim has been received and processed.

Insurance & Pricing

Paying for therapy services is often at the top of a parent’s worry list. If you DON’T have insurance…don’t worry, we have programs just for you! Depending on the complexity of your child’s condition, treatments start at just $50 per session. Most families start seeing progress in as little as 6 sessions. 

We offer special discounts to people who meet the following criteria:

  • High Insurance Deductibles
  • HMO Insurance
  • No Insurance
  • Financial Hardship
  • Recent Unemployment

If you do want to use insurance, we accept most insurance providers. While using insurance, most families will still be required to pay a portion (deductible, co-pay, co-insurance). These amounts vary based on your individual provider and plan. We highly recommend you contact your insurance company directly so you can be informed of any portions you will be responsible for and any limitations they have for your coverage. We’ve provided a cheat-sheet below for calling your insurance company.

Ready to get started?

Call our office at (408) 337-2727 to start the intake process! If you’re a new patient looking for even more information, or if you still wonder if therapy would be right for your child, click here to schedule your free 15-minute consultation call now.